Privacy policy

Who we are

Optimum Creative Solutions ("OCS", "we") is a digital growth agency with offices in Skopje, Belgrade and Ljubljana. We are responsible for the personal data described in this policy.

For any privacy question or request, write to hello@optimumcreativesolutions.com.

What we collect

When you request a proposal or a call: your first and last name, company website, work email, phone number and the option you chose.

When you subscribe to our growth notes: your email address.

When you browse this site: the technical data every web server receives, such as your IP address, browser and the pages you open. We do not use advertising or analytics cookies on this site.

Why we use it

To answer your request, prepare your proposal and schedule calls (to take steps at your request before a contract).

To send the growth notes you subscribed to (your consent, which you can withdraw at any time with the link in every email).

To keep the site secure and working (our legitimate interest).

Who we share it with

Only with the service providers that host this site and deliver our email, under contracts that require them to protect your data. We never sell your personal data.

How long we keep it

Enquiries are kept for up to 24 months after our last contact unless you become a client, in which case the contract terms apply. Newsletter subscriptions are kept until you unsubscribe.

Your rights

Depending on where you live (including under the GDPR and US state privacy laws such as the CCPA), you can ask to access, correct, delete or export your data, object to or restrict its use, and withdraw consent. Write to hello@optimumcreativesolutions.com and we will reply within 30 days. You can also complain to your local data protection authority.

Changes

We will update this page when our practices change and show the date of the latest version at the top.